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Privacy policy

Casa Bajo la Luna
Effective Date: February 2025

At Casa Bajo la Luna, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or book a session with us.
 

1. What We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Booking details (e.g. dates, session type)

  • Any other information you voluntarily provide through forms, email, or messages

We may also collect non-identifiable data via website analytics tools (e.g., pages visited, time spent on site).
 

2. How We Use Your Information

Your information may be used to:

  • Confirm and manage bookings

  • Respond to enquiries

  • Send booking-related updates

  • Share promotional offers or updates (only if you opt in)

  • Improve our website experience

We will never sell or rent your personal information to third parties.
 

3. How We Store Your Data

Your data is stored securely through Wix and any third-party booking or email systems we use. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
 

4. Sharing Information

We only share your information with trusted third parties when necessary to operate our services, such as:

  • Payment processors

  • Booking platforms

  • Email marketing tools (if you opt in)

These providers are also required to protect your data under their own privacy policies.
 

5. Cookies and Analytics

Our website may use cookies and tracking tools (e.g., Google Analytics) to better understand visitor behaviour and improve performance. You can disable cookies in your browser settings.
 

6. Your Rights

You may request to:

  • Access or update your personal information

  • Opt out of marketing communications

  • Request deletion of your data from our systems

To do so, please email us at info@casabajolaluna.com.au
 

7. Policy Updates

This policy may be updated from time to time. Any changes will be posted on this page with a revised effective date.
 

8. Contact Us

If you have any questions about this policy or how your data is handled, contact us at: info@casabajolaluna.com.au

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